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Sonpha collects the following personal information from individual Clients at the time of initial signing up for membership and management, smooth difficulties treatment, and provision of various services.
Sonpha does not collect sensitive personal information (race, thought, creed, political orientation, criminal records, medical information, etc.) that may violate the fundamental human rights of members, and there is no limit to the service use provided by Sonpha even if the member does not input the information.
Sonpha collects personal information in any of the following ways.
Sonpha collects and uses the personal information of the members for the following purposes: The collected personal information shall not be used for any of the following purposes, and separate prior consent shall be asked if the purpose of the use is changed.
Sonpha shall use member’s personal information within the range notified in Article 6, and shall not use it beyond the range without the prior consent of the members, or provide member’s personal information to third parties or disclose it to the outside in principle. However, The following cases shall be excluded.
Currently, Sonpha does not provide personal information to third parties or disclose it to the outside world.
Member’s personal information shall be destroyed without delay in case the purpose of personal information use is achieved in principle.
In spite of Article 9, Sonpha shall preserve information related to membership and management for the following periods according to the internal policy by Sonpha to prevent disputes related to transactions.
According to the provisions in related statutes, such as the Act on the Consumer Protection in the Electronic Commerce Transactions, etc., Sonpha shall preserve the relevant personal information of members according to the following paragraphs and shall use them only within the range of its purpose: However, in the case of a member (who has not cancel membership) whose use contract exists under the use contract of the Sonpha.com, the retention period may be longer than the mandatory retention period, and records that have expired shall be destroyed when there is a request to be deleted by the member.
The members may cancel their consents to the collection, use, and provision of personal information at any time through signing up for membership, etc.
According to Article 29 of the Personal Information Protection Act, Sonpha is taking technical, administrative, and physical measures necessary for safety assurance as follows.
The member may report the relevant civil complaint, such as inquiries, complaint handling, and damage relief, etc. about personal information protection arising from using Sonpha's services to the following responsible person or department for personal information protection. Sonpha will answer and process inquiries about the principals of information without delay.
Members can request perusal of personal information to the department below. Sonpha will try to process the request for members to peruse personal information.