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Q1: What is your minimum order quantity(MOQ)?
A: While our products technically have no minimum order quantities, recommended MOQs are in place(which will differ based on packaging type, printing, or process) to prevent individual unit prices from becoming too costly to recommend. Check with your product specialist to learn the recommended MOQ of any of our products.
Q2: Can you help with the design? What format design file you want for printing?
A: We have professional designers to help with simple information such as logo and some images, design format:AI/PDF/CDR/PSD/EPS.
Q3: Is the sample charge can be refundable?
A: Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation pls contact the people who follow up with your orders.
Q4: What's your payment terms?
A: Alibaba Trade Assurance, Credit Card, T/T, Western Union, Mastercard.
Q5: Do you have price list?
A: No, all packaging are customised, little change will also make the price change. We can quote you according to you detail request.
Q6: How to make sure high quality?
A: We will send you photo and video for processing anytime. For any quality problems, we will make new ones for free and send you again.